FAQ's

Q: How do I book a tour?

A: Booking a tour is easy. Simply visit our website, select the desired tour, and follow the booking instructions.

Q: What types of payment do you accept?

A: We accept major credit cards, debit cards, and online payment platforms for secure and convenient transactions.

Q: Are flights included in the tour packages?

A: It depends on the specific tour package. Some packages may include flights, while others may not. Please refer to the package details for clarification.

Q: Can I customize my itinerary?

A: Yes, we offer customizable itineraries to cater to your preferences. Contact our team to discuss your specific requirements.

Q: What is your cancellation policy?

A: Our cancellation policy varies depending on the tour package and timing. Please refer to the terms and conditions or contact our customer support for detailed information.

Q: Is travel insurance included?

A: Travel insurance is typically not included in our tour packages. However, we highly recommend purchasing travel insurance for your own protection.

Q: Are meals included during the tour?

A: Meal inclusions vary depending on the specific tour package. Most packages include breakfast, but other meals may require additional arrangements or be left for individual preferences.

Q: Do I need a visa for international tours?

A: Visa requirements depend on your destination and nationality. It is your responsibility to check and obtain the necessary visas before traveling.

Q: What is the group size for tours?

A: Group sizes may vary depending on the tour package. Some tours have a set group size, while others may offer flexibility. Please check the package details for more information.

Q: Can I join a tour if I have special dietary restrictions?

A: We strive to accommodate special dietary requirements whenever possible. Please inform us of your restrictions during the booking process, and we will do our best to accommodate your needs.

Q: Can I bring children on the tour?

A: Family-friendly tours are available, and children are welcome on those specific tours. However, certain age restrictions or recommendations may apply. Check the tour details or consult with our team for specific information.

Q: Are tips included for guides and drivers?

A: Tips for guides and drivers are not typically included in the tour price. It is customary to tip them according to your satisfaction and local customs.

Q: What happens in case of bad weather or unforeseen circumstances?

A: In the event of bad weather or unforeseen circumstances, we will make every effort to adjust the itinerary or provide suitable alternatives to ensure a satisfying travel experience.

Q: Are solo travelers welcome on your tours?

A: Absolutely! We welcome solo travelers on our tours. Some packages may have single supplement charges, while others may offer shared accommodation options.

Q: What languages are spoken by your guides?

A: Our guides are proficient in English, but we also provide guides who speak other languages depending on the destination. Contact our team to inquire about specific language requirements.

Q: Can I request specific hotel accommodations?

A: Yes, you can request specific hotel accommodations. We will make every effort to accommodate your preferences, but please note that it is subject to availability.

Q: Can I join a tour midway or depart early?

A: It may be possible to join a tour midway or depart early, depending on the circumstances and availability. Contact our team to discuss your requirements and any additional arrangements.